Ottawa, Canada
Ottawa, Ontario, Canada
Monday to Friday, 9:00-17:30 ET
CONTACT CORVENHALL
Speak with the team that can help.
Ask about account access, product information, identity verification, security concerns or an existing support request in Canada or Australia.
Leave your contact details and a specialist will follow up about the reason for your enquiry.
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REGIONAL OFFICES
Local context, one support team.
Our regional contact points support Canadian and Australian enquiries. Exact meeting arrangements are confirmed directly by the team.
Sydney, Australia
Sydney, New South Wales, Australia
Monday to Friday, 9:00-17:30 AEST/AEDT
Client support
[email protected]
Responses are normally acknowledged within one business day.
FIND US
Canada and Australia.
These maps identify our regional cities. Contact the team before arranging an in-person meeting.
Ottawa, Ontario
Sydney, New South Wales
CLIENT SUPPORT
Direct your question to the right team.
Client Support & Compliance can identify the next responsible team without asking you to disclose passwords or authentication codes.
Onboarding
Eligibility, account steps, document requirements and platform orientation.
Operations
Funding status, withdrawal instructions and processing questions.
Security
Suspicious messages, unexpected activity and urgent access concerns.
Complaints
Formal concerns follow our complaint process.
Response expectations
Responses are normally acknowledged within one business day. Complex account, security or complaint matters may require additional verification and investigation.
For your protection, never email banking credentials, identity-document images, passwords, one-time codes or wallet seed phrases. A specialist will direct you to a secure process when documentation is required.
General website information is not personalised investment, tax or legal advice.